Pro Subscription Agreement

This Pro Subscription Agreement (the “Agreement”) governs paid subscriptions purchased by real-estate agents and mortgage loan originators (each, a “Pro”) on the BluebonnetBuyer platform (the “Service”), operated by BluebonnetBuyer Home Savings, LLC (“we,” “us,” “our,” or “Company”). By starting a subscription you agree to this Agreement, our Terms of Service, Privacy Policy, and Refund & Cancellation Policy.

1. What you are paying for

Your subscription is an advertising and marketing-access fee. It pays for placement in BluebonnetBuyer’s round-robin rotation within your selected market tier, access to the Pro dashboard, lead delivery tools, and platform features. It is not a payment for referrals, closed transactions, originated loans, or any specific outcome.

• No fee, bonus, kickback, or other thing of value is paid to BluebonnetBuyer in exchange for the referral of settlement-service business.
• Subscription fees are flat and fixed by market tier - they do not vary with the number, value, or closing of any transaction.
• BluebonnetBuyer does not sell “preferred placement,” rank Pros by compensation, or steer consumers based on what a Pro pays.
• Pros are responsible for their own compliance with RESPA (12 U.S.C. § 2607), the Truth in Lending Act, state licensing laws, TREC rules, the SAFE Act, and all other applicable laws.

2. No guarantee of leads or transactions

Lead volume fluctuates with market conditions, seasonality, buyer demand, your service area, promo activity, and many factors outside BluebonnetBuyer’s control. BluebonnetBuyer makes no representation, warranty, or guarantee regarding:

• the number, quality, frequency, or conversion rate of leads,
• the volume of transactions or revenue you will generate,
• the timing of leads within any billing period, or
• the suitability of any lead for your business.

3. Lead routing & acceptance

• Leads are routed via round-robin assignment within your county subject to per-county caps (Metro 5 agents, Suburban 3, Rural 3). One subscription covers one county.
• You will be notified of new assignments and must Accept or Decline within 30 minutes. Expired or declined assignments re-rotate to the next Pro in the queue.
• Repeated decline, no-response, or low-quality engagement may result in throttled assignment or suspension.

4. Billing, renewal & cancellation

• Subscriptions are billed monthly in advance and renew automatically until canceled.
• You may cancel at any time from your Pro dashboard. Cancellation stops future renewals; access continues through the end of the paid period.
• Auto-renewal pricing is displayed at checkout and in your dashboard. We will notify you of any price change at least 30 days before it takes effect on your account.
• Refunds, proration, and chargebacks are governed by our Refund & Cancellation Policy.
• Failed payments place the account in a grace period; if the issue is not resolved, access is suspended and the subscription may be canceled.

5. Suspension & termination

We may suspend or terminate your subscription, with or without refund, for:

• license suspension, revocation, or lapse;
• violation of fair-housing, RESPA, TCPA, or state licensing laws;
• substantiated complaints, fraud, or harm to consumers;
• solicitation of buyers outside the platform workflow;
• discriminatory steering or pay-to-play behavior;
• any material breach of this Agreement or our Terms of Service.

6. Marketing & advertising claims

Pros must not represent themselves as “recommended,” “preferred,” “endorsed,” or “best” by BluebonnetBuyer, and must not make unsupported claims (e.g. “guaranteed approval,” “lowest rate,” “guaranteed savings”) in any communication with consumers. Marketing must comply with FTC, TREC, NMLS, and CFPB advertising rules.

7. Consumer contact & TCPA

Buyers consent to be contacted by matched Pros at the phone number and email they provide. Pros remain independently responsible for TCPA, CAN-SPAM, and state consent rules — including honoring revocation requests and not making automated calls or texts without proper consent.

8. Limitation of liability

To the maximum extent permitted by law, BluebonnetBuyer’s aggregate liability arising out of or relating to your subscription is limited to the amounts you paid in the 3 months preceding the claim. BluebonnetBuyer is not liable for lost profits, lost business, or indirect, incidental, special, consequential, or punitive damages.

9. Governing law & dispute resolution

This Agreement is governed by the laws of the State of Texas. Any dispute will be resolved as set forth in the arbitration clause of our Terms of Service — binding, individual arbitration in Dallas County, Texas, with class actions waived to the extent permitted by law.

10. Changes

We may update this Agreement. Material changes will be posted with a new “updated” date and, where appropriate, sent by email. Continued use after the effective date constitutes acceptance.

11. Contact

Questions about this Agreement? Contact us.